Earlier last week, I found myself trying to explain a technical detail about a book.
After several attempts, it became clear that we were not struggling because the concept was particularly complicated. We were struggling because we cared about different things.
I care deeply about books. The way they are made, the way they open, the details most people never notice.
For the other person, the book was simply a task to complete. A project that had landed on their desk. And there is nothing wrong with that. Not everyone needs to care about books.
But it did make me realise something.
The projects I enjoy most always seem to begin in the same place: with someone who cares.
Not necessarily about paper stocks, printing techniques, or binding structures.
Just someone who cares about the thing they are trying to make.
Once that exists, everything else tends to follow.
The work becomes collaborative rather than transactional.
After the call, I found myself wondering whether there should be a question on our contact form.
Not about budgets.
Not about timelines.
Not about specifications.
Just a simple question.
Do you care?
